Store Policies

Company Policies

 

 

Shipping Policy

Most Excellent Gaming strives to ship your order as quickly as possible. Orders will be shipped in standard shipping times which are 2 - 3 business days (Excluding weekends/holidays). However, standard shipping times are not guarantees or promises that a product will ship on a specific day.

Our primary carrier is United States Postal Service (USPS).

Please review our shipping options and policies, and plan your purchases accordingly. Due to special package requirements we may not be able to ship products to certain areas or may be constrained on our shipping options. 

 

Return Policy

You may return most new, unopened items sold and fulfilled by CoreTCG.com within 7 days of delivery for a full refund. Items must be in the same stated condition as ordered. The original shipping fee will not be included if a full refund is requested. Return shipping costs will be reimbursed if the return is a result of our error (you received an incorrect or defective item, etc.). Returns can be shipped to the following address:

 

Most Excellent Gaming

Attention:  Returns

481 Enfield Street

Enfield, CT 06082

               

 

 

 

If you pay by:

Your refund will go to:

... time until return is processed:

Credit Card

Credit Card

3-5 business days

Bank Account

Bank Account

Up to 10 business days

Check OR

Money Order

Store Credit Balance
(to request a check, email us)

1 business day

 

 

Pre-Orders

 

All Pre-orders will be shipped on the release date of the product or the following day. Orders will be scheduled on a first paid, first ship basis. Please note that the release dates of products are subject to change by the manufacturers of the product(s). We recommend to place pre-order items separately from items that are in-stock. Any orders with both Pre-Order and In-Stock items will be shipped SEPERATELY unless the order is placed within 1 week of the release of the pre-ordered item(s). Within that week, your order will be put on hold until the scheduled release of the pre-ordered item(s).

 

Website / Store Policies

 

Please feel free to visit us at our physical store located in Enfield, CT. Our store and website are different departments, and therefore has a different set of rules. First, prices on the website and in the store may vary. We value ourselves for having the best prices around, so any differences in price may only be rounded up to the next dollar depending on product. Second, online buy prices also vary from the website and the store. This is due to the extra labor needed to include all direct items into inventory. Lastly, Online Store Credit and Direct Store Credit can ONLY be used in their respective location. Online Store Credit can be used to purchase any item on our website. Store Credit can be entered during Step 4 of your checkout. Store Credit is ONLY available through your online account, and cannot be used in any other manner, and is non-transferable.

 

Your Privacy

Most Excellent Gaming is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy.

 

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. You agree to be added to our mailing list for future promotions and deals. When you order through our website, you are opting in to receive newsletters about promotions, coupons, and important company announcements. All emails are sent through ConstantContact and you may opt out if you wish to no longer receive newsletters from us or our MTG partners.

 

How does Mostexcellentgaming.com  protect customer information?

We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the Internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

 

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or customers.

 

Will MostExcellentGaming disclose the information it collects to outside parties?

MostExcellentGaming does not sell, trade, or rent your personal information to companies not affiliated with MostExcellentGaming.  MostExcellentGamin may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

 

MostExcellentGaming may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of coreTCG.com, our users, or others.

 

In Summary

MostExcellentGaming is committed to protecting your privacy. We use the information we collect on the site to make shopping at MostExcellentGaming as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

 

Your Consent

By using our Web site, you consent to the collection and use of this information by MostExcellentGaming. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

 

MostExcellentGaming.com also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and MostExcellentGaming.com has no control or influence over their policies. Please check the policies of each site you visit for specific information. MostExcellentGaming.com cannot be held liable for damage or misdoings of other sites linked or otherwise.

 

Store Address:

Most Excellent Gaming

481 Enfield Street

Enfield, CT 06082